Establishing an information technology (IT) infrastructure can be incredibly complex and expensive for growing businesses; Intouch ICT supports you with cloud services. We will help you to build staff collaboration, enable a mobile workforce in innovative ways to support organizations in their journey from traditional infrastructure to the Cloud and hybrid combinations. Intouch ICT provides you end-to-end experts’ advice for your cloud services to help you to choose the right cloud infrastructure.
We cater world-leading, ready-to-use cloud services underpinned by Australia’s largest and most reliable network (Telstra). Our cloud specialists can bring these together to create, deploy and manage the cloud solution that’s right for your business.
Cloud Infrastructure offers a choice of SHARED or DEDICATED virtual servers in our Australian and international data centres, plus a catalogue of cloud resources that you can access as you need. These include processing power, memory, and storage, plus a range of supporting services like security, network access, backup, and reporting.
Cloud Infrastructure offers a consistent, high-quality service whatever the location. Components are quickly provisioned and can be scaled up or down from a single management portal on a pay per use basis. This enables you to maximize the cost and flexibility benefits of the cloud while retaining full control of your environment.
We facilitate high-level of physical and virtual security, redundancy, power and cooling, and abundant bandwidth with direct, high-speed links to our private networks and global internet. Infrastructure, network and security processes in our Australian data centres are certified to the international ISO-27001 security and AS/NZ 13000:2009 Risk Management Standard.
Cloud Infrastructure gives a choice of performance, price and short or long-term access to suit your business requirements.
InTouch ICT offers three types of virtual servers, providing a choice of managed or self-managed on shared or dedicated infrastructure.
Security and availability
Intouch ICT provides you peace of mind with larger availability of your cloud environment. We get you to stay secure with a range of proactive services including monitoring, patching, and rapid technical issue resolution.
Managed virtual server (dedicated)
Managing the security and day to day operation of your cloud is a big responsibility. If you don’t have the right resources or the right skill set, you may be missing out on maximizing the performance and benefits of your cloud investment.
We’ll run your cloud, while you run your business
With our team of experts, you can easily take advantage of running your business in the cloud without any interruptions. We provide leading Cloud Management technology to complement your in-house capability.
Virtual server (dedicated)
Telstra Dedicated Hosting is a simple and cost-effective solution for companies with complex applications, back-up, disaster recovery and storage requirements that don’t want the risk, hassle or cost of maintaining their own systems. With Dedicated Servers, your applications and data residing on a blade server – or a collection of blade servers – reserved entirely for your own use. This provides the extra level of security and reliability you need. There’s a choice of virtual or physical servers, depending on your business requirements. You can also choose to manage the servers yourself, or have us manage them for you.
Our Dedicated Servers can:
- Give you confidence that your information is highly secure and backed-up with full redundancy
- Transform your IT spend into a predictable cost-effective operational expense
- Dramatically lower provisioning time to get projects up and running
- Reduce your risk with ISO 27001 certified security processes and infrastructure in our world-class data centres
- Provide Comprehensive Service Level Agreements of up to 99.99%, backed by Australia’s largest national mobile broadband network, with coverage to 99% of Australians
Add-Ons
Backup and Snapshots
Backup enables you to remotely backup and restore your virtual server data. The automated process is set to run out of hours to ensure minimal impact, while incremental backups ensure faster results. The service provides to databases and applications, as well as standard file systems.
Snapshot allows you to create snapshots of servers at any time. You can make one snapshot at a time for each virtual server and keep them for up to 24 hours unless overwritten by another snapshot. If something goes wrong, you can restore your virtual server – within the lifespan of the snapshot – to its state when the snapshot was taken.
Storage
We offer two types of storage using fully automated dynamic tiering which moves hot data to higher-performance storage and inactive data to high-capacity storage. It includes:
Active storage tier is ideal for standard, intense file, print and mixed workloads
Performance storage tier delivers the fastest IOPS for hot data with demanding workloads such as databases and business analytics.
Security Services
Firewall
Firewalls can be configured by you to allow or deny traffic through groups or individual virtual servers.
The firewall allows you to allocate one or more virtual servers to define trust zones, and ensure access to the trust zones is controlled and monitored through established security policies.
SSL (Secure Sockets Layer) VPN lets you remotely and securely manage individual virtual servers.
Network Services
There are a number of features you can customize to manage traffic flow, privacy and security of your data in the Telstra cloud. Internet access is automatically enabled by a range of network add-ons available.
Dual homing allows a single server to be accessed via both public and private network connections, and communicate with virtual servers in both your public and private networks.
When you connect with Intouch ICT, you connect to ultra-modern, data centres and carrier-grade fibre network. This means you experience cloud as it was meant to be endured.

